Information relating to the GGC NHS Complaints procedures together with details of process and the Scottish Public Services Ombudsman is available in the LMC Library below.
NHS Scotland Public-Facing Complaints Handling Procedure (178.6 KiB) NHSGGC Complaints Policy - Version For GP Practices (662.5 KiB) Patients Rights Letter For GPs (93.0 KiB)There is updated BMA guidance for access to GP medical records requests from police and solicitors
BMA - Medical records access and copying fees
bma.org.uk
Guidance and fees for access and copying of patient medical records
July 13th, 9:35 am ·
The LMC is aware that local practices may have received an email with a draft letter attached which is proposed to be sent to the Scottish Government. The LMC considers that this letter is neither helpful to practices nor Sessional GPs and do not believe that it has any potential to achieve its stated aims. We entirely understand the pressure that practices are currently under and the significant shortage of GPs both within partnerships and the pool of Sessional GPs. We consider however that this letter has the potential only to further worsen that situation in GGC.
Whilst the LMC does not offer legal advice we would like to take this opportunity to remind practices to carefully scrutinise and fully consider the possible consequences of supporting campaigns or lobbying activities. Employers should also be aware of the responsibility they bear where their employees act on behalf of the practice. In particular practices should remain highly vigilant to any risk of being regarded as being involved in discussions with the intent to price fix. Such activities are in breach of competition law and subject to heavy fines. We strongly recommend taking legal advice where practices engage in any activity which might engage this.
June 21st, 4:47 pm ·
Members of Glasgow LMC are in Edinburgh for the 2017 UK Conference of LMCs. Issues on the agenda include indemnity costs, funding, unsustainable workload, transfer of work and contractual status of GPs.
May 18th, 10:47 am ·
IT support have been working all weekend fixing the problems arising from the worldwide Ransomware attack.
As a precautionary measure, the IT help desk will open at 7am on Monday morning instead of the usual 8am.
May 14th, 2:44 pm ·
Here is a summary of the Cabinet Secretary’s announcement on Friday-
• A total of over £71 million this year in direct support of general practice. Included is £11.6 million extra to the GP contract to cover pay and expenses – made up of a 1% uplift for staff expenses and 3.5% for other expenses
• By 2021, the investment in direct support of general practice will reach an additional £250 million per year. How this money is spent will be part of the Scottish contract negotiations
• Raise the maximum amount of sickness pay that can be claimed for locum cover due a GP partner’s absence from illness or injury to £1,734.18 per week, matching the payments for maternity leave.
• Extend eligibility for those increased payments to internal staff working additional hours to cover for absent GPs. This will help maintain practice stability when GP partners are off due to illness or injury
• Simplify the discretionary rules around eligibility for sickness payments – payments will be available for all practices with GP partners absent for over two weeks. This will no longer be linked to the number of remaining GPs or the GP/Patient ratio
• Expand the GP Pharmacy fund from £7.8 million in 2016 to £12 million in 2017. This will go towards funding more pharmacists to work in more practices and reduce GP workload and improve patient care.
• Invest £2 million in 2017 in training for GP nurse practitioners and practice nurses.
• The GP Recruitment and Retention Fund will increase five-fold – from £1m in 2016/17 to £5m in 2017/18. This will fund GP training bursaries, help expand the GP Returners Scheme and increase the GP Retainer reimbursement rate form £59.18 per session to £76.92 per session
• Invest a further £200,000 to reimburse the increase in the cost of completing appraisals for GPs, including sessional GPs.
• Reimbursement of an additional £150 per practice for the return of workforce data in this year’s workforce survey
March 13th, 5:21 pm ·