Information relating to the GGC NHS Complaints procedures together with details of process and the Scottish Public Services Ombudsman is available in the LMC Library below.
NHS Scotland Public-Facing Complaints Handling Procedure (178.6 KiB)- NHSGGC Complaints Policy - Version For GP Practices (662.5 KiB)
- Patients Rights Letter For GPs (93.0 KiB)