Reception/Administration Vacancies

Patient Services Advisor (Administrative/Reception) Part-time (27 hours per week),  Braidcraft Medical Centre

  • Practice Code: 52043
  • Vacancy Details: Schedule: Monday, Tuesday, Wednesday, and Thursday
    Monday 8am to 2pm, Tuesday 2pm – 6:30pm, Wednesday 8:30am – 2pm, Thursday 8:30am – 2pm.
    About Us:
    Join our dynamic and dedicated patient services team at Braidcraft, where we are committed to delivering exceptional customer service and comprehensive patient care. We are seeking an enthusiastic and friendly team player with a passion for patient interaction and administrative excellence.
    Key Responsibilities:
    As a Service Advisor, you will perform various tasks on a rotational basis, including but not limited to:
    • Reception Duties: Greet and assist patients, answer phones, and handle inquiries.
    • Appointment Management: Schedule and manage patient appointments.
    • Workflow Management: Handle clinical documents efficiently.
    • Coding/Summarisation: Update and summarise patient records accurately.
    • Audio Typing: Transcribe medical dictations.
    • Mail Handling: Sort and distribute incoming and outgoing mail.
    • Scanning and Filing: Digitise and organise patient documents.
    • Prescription Processing: Manage and process prescription requests.
    • Immediate Discharge Letters: Handle and process discharge summaries.
    • Patient Signposting: Guide patients to appropriate services or departments.
    • Pharmacy Liaison: Communicate with pharmacies to manage prescriptions and patient queries.
    • Additional Duties: Perform other administrative tasks as needed.
    Qualifications and Skills:
    • Excellent customer service skills with a compassionate and friendly approach.
    • Flexibility to work occasional overtime to cover holidays or absences.
    • Previous experience and knowledge of EMIS and Docman software systems are advantageous but not required (training will be provided).
    • Strong organisational skills and attention to detail.
    • Ability to work well in a team environment.
    What We Offer:
    • A supportive and collaborative work environment.
    • Training and development opportunities.
    • A chance to contribute to high-quality patient care.
    Job Types: Part-time, Permanent
    Pay: £13.42 -£14.37 per hour
    Expected hours: 27 hours per week

  • Apply to: Grant Anthony, Practice Manager
    [email protected] with covering letter and CV.
  • Practice Website: www.braidcraftmedicalcentre.co.uk
  • Closing Date: Aug 25, 2025

Part Time Medical Receptionist, The Yellow Practice

  • Practice Code: 52330
  • Vacancy Details: We are looking for a hard working individual to join our excellent reception team.
    Previous experience in a medical administration / reception role would be desirable, as would a good working knowledge of EMIS / Docman. Duties will include responding to patients at reception and over the telephone, processing prescriptions and mail, booking GP and Nurse appointments and other administrative duties.
    Possessing excellent communication skills and computer literacy with the ability to use your own initiative and work under pressure, be flexible and work as part of a team or on your own is essential for the role.
    16 hours Wednesday – Friday
  • Apply to: Applications by CV to:
    [email protected]
    Phone number: 0141 531 8490
    They Yellow Practice
    Govan Health Centre
    5 Drumoyne Road
    G5 4BJ
  • Practice Website: www.theyellowpractice.com
  • Closing Date: July 30, 2025

Part Time Receptionist, Westmuir Medical Centre

  • Practice Code: 46339
  • Vacancy Details: Due to rota changes, a vacancy has arisen for a part time Medical Receptionist. Ideally, the successful candidate will work 15-20 hours per week, on Mondays, Tuesdays and Fridays.
    Duties include greeting patients and visitors to the surgery, booking/amending/cancelling appointments as required, processing prescriptions, allocating workflow and results.
    We are an Emis and Docman practice, experience is preferred but not essential as full training can be given.
  • Apply to: Jackie Hazlett, Practice Manager
    Westmuir Medical Centre
    109 Crail Street
    Glasgow
    G31 5RA
  • E-mail: [email protected]
  • Practice Website: www.westmuirmc.co.uk
  • Closing Date: August 4, 2025

Part Time Receptionist, Nithsdale Merryvale Group

  • Practice Code: 49144
  • Vacancy Details: We are currently looking for a Part Time Receptionist to cover Tuesday & Wednesday 8.30am – 6pm.Our busy 2 site practice, based in the south-side of Glasgow, is seeking to recruit an experienced Receptionist to work between both sites. We are looking for a confident, caring and friendly individual who will be able to work well under pressure, whilst maintaining confidentiality at all times.The successful candidate will be part of our Reception team, answering calls from patients and service users, dealing with patient enquiries/results/appointments at reception, issuing prescriptions, sign-posting patients to appropriate services and any other relevant administrative duties. Previous experience would be advantageous but is not essential, as full training will be provided.
  • Apply to: Karen Benson
    [email protected]
    Tel – 0141 424 1831
  • Practice Website: www.nithsdalemerryvalesurgery.co.uk
  • Closing Date: July 25, 2025

Medical Receptionist, Edinburgh Road Surgery

  • Practice Code: 46521
  • Vacancy Details: We are looking for a full time Medical Receptionist to join our GP Practice in the East End of Glasgow. We are a friendly busy practice with around 6,500 patients. Our team consists of 3 GP partners, a locum GP, 2 nurses, HCA, physio, pharmacist and an excellent admin team. You will be working as part of the admin team in a busy fast paced environment. Excellent communication skills are required for the role.
    Main duties include: answering phone calls, signposting to appropriate services, greeting and assisting patients, processing prescription request, receiving/sorting and scanning mail. Medical reception or NHS experience would be an advantage and a working knowledge of EMIS and Docman is helpful but not essential as training will be provided.
    Salary Min £12.98 per hour, negotiable depending upon experience.
    Please apply with CV and covering letter by email.
  • Apply to: Dr Sally Al-Agilly
    GP Partner
    Edinburgh Road Surgery, 463 Edinburgh Road, G33 3AL
    0141 770 4044
    email C.V     – [email protected]
  • Practice Website: https://edinburghroadsurgery.gp.scot/
  • Closing Date: September 30, 2025

Medical Receptionist, (Full Time) Post 1, Midlock Medical Centre

  • Practice Code: 52005
  • Vacancy Details: Midlock Medical Centre is looking to recruit an enthusiastic, friendly and confident individual to join our team of Medical Receptionists, to provide a high quality service to our patients and service users, on a full-time basis of 37 hours per week. Applicants should have a flair for exceptional customer service, as well as being able to multi-task and prioritise their workload. Candidates should be IT literate and enjoy working as part of a team, as well as using their own initiative when required. You should have excellent communication skills, and adhere to patient confidentiality at all times. This is a varied role and tasks will include answering and making telephone calls to patients and external agencies, arranging appointments, signposting patients to the correct healthcare service, processing of prescriptions, filing and managing clinical mail and inputting information and data into clinical systems. This role will be important for overseeing and managing our patient recall functions. You will need to liaise with General Practitioners, Practice Nurses, Pharmacists, Physiotherapy and other members of our multidisciplinary team.
    Hours of work are condensed over 4 days to benefit from a day off through the week:
  • Monday                    08.00 – 18.00
    Tuesday                   08.00 – 18.00
    Wednesday            08.00 – 18.00
    Friday                       08.00 – 18.00
  • Apply to: Applications by CV and covering letter to:
    Andrew Moore, Practice Manager – [email protected]
  • If you wish to discuss this post, you can contact Claire Durham, Office Manager, on 0141 427 4271 or via e-mail [email protected]
  • If applying for this post, please include in your application, that you are applying for the FULL-TIME POST 1,  as we have several vacancies advertised at the moment.
  • Practice Website: https://www.midlockmedicalcentre.co.uk/
  • Closing Date: July 30, 2025

Medical Receptionist, (Full Time) Post 2, Midlock Medical Centre

  • Practice Code: 52005
  • Vacancy Details: Due to the professional career progression of an existing staff member, an exciting opportunity has arisen at Midlock Medical Centre to recruit for an enthusiastic, friendly and confident individual to join our team of Medical Receptionists, to provide a high quality service to our patients and service users. This is a full-time post of 37 hours per week worked over 5 days. Applicants should have a flair for exceptional customer service, as well as being able to multi-task and prioritise their workload in a busy office environment. Candidates should be IT literate and enjoy working as part of a team as well as using their own initiative when required. You should have excellent communication skills and adhere to patient confidentiality at all times.

    This is a varied role and tasks will include answering and making telephone calls to patients and external agencies, arranging appointments, signposting patients to the correct healthcare service, processing of prescriptions, filing and managing clinical mail and inputting information and data into clinical systems. This role will be important for overseeing and managing our patient recall functions. You will need to liaise with General Practitioners, Practice Nurses, Pharmacists, Physiotherapy and other members of our multidisciplinary team.
  • Hours of work are across 5 days, with 2 shorter days within the week:
  • Monday                     08.00 – 18.00
    Tuesday                    08.00 – 18.00
    Wednesday             13.15 – 18.00
    Thursday                 13.30 – 18.00
    Friday                        08.00 – 18.00
  • Apply to: Applications by CV and covering letter to:
    Andrew Moore, Practice Manager – [email protected]
  • If you wish to discuss this post, you can contact Claire Durham, Office Manager, on 0141 427 4271 or via e-mail [email protected]
  • If applying for this post, please include in your application, that you are applying for the FULL-TIME POST 2,  as we have several vacancies advertised at the moment.
  • Practice Website: https://www.midlockmedicalcentre.co.uk/
  • Closing Date: July 30, 2025

Reception Administrator, Tollcross Medical Centre

  • Practice Code: 46343
  • Vacancy Details: We have an opportunity for a reception administrator to join our team on a part time, permanent basis to contribute to the smooth running of the practice and create a positive patient experience. We are a busy training practice in the heart of Glasgow’s East End and we’re looking for someone enthusiastic, IT literate, kind and hard-working to join us. The post is for 20 hours over Monday to Friday with some overtime being available during holiday periods etc. We use Vision, Docman and askmyGP. Experience is preferred but full training will be given. If you’re interested, we’d love to hear from you.
  • Apply to: Nicola Topper
    Practice Manager
    [email protected]
    0141 778 2717
  • Practice Website: www.tollcrossmedicalcentre.co.uk
  • Closing Date: July 31, 2025

Receptionist/Typist, Dr Leslie, Rasul and Partners

  • Practice Code: 43186
  • Vacancy Details: Drs Leslie, Rasul and Partners is a friendly practice based in Woodside Health & Care Centre in the G20 area of Glasgow (near Firhill Stadium). Our core working hours are 8am to 6pm. We are looking to recruit an enthusiastic, hardworking, and reliable Receptionist/Typist who possesses strong communication and IT skills to join our team. The position requires a commitment of 32.5 hours per week, with working hours distributed from Monday to Friday. While having prior experience in GP practices and in typing/reception work is advantageous, it is not mandatory, as training will be provided to the suitable candidate. The responsibilities of the role include typing and sending letters to the hospital upon GPs’ requests, addressing administrative inquiries from patients and clinicians, scheduling appointments both in-person and via telephone, communicating test results to patients over the phone, coordinating prescription requests, managing patient registrations and undertaking various other administrative duties. Ideally, the successful candidate should be capable of offering additional coverage during periods of annual leave or in the event of other staff absences. 20 days of annual leave on a pro-rata basis, along with an additional 10 days for public holidays. Hours of work: Monday: 8:00 – 4:00
    Tuesday: 8:00 – 12:30
    Wednesday: 8:00 – 4:00
    Thursday: 8:00 – 4:00
    Friday: 8:00 – 4:00 Kindly submit a copy of your CV along with a concise cover letter addressed to James Alexander. We look forward to hearing from you. Drs Leslie, Rasul and Partners Job Type: Full-time
    Pay: From £12.21 per hour
    Expected hours: 32.5 per week
  • Apply to: James Alexander
    Practice Manager
    Woodside Health and Care Centre
    891 Garscube Road
    G20 7ER
    [email protected]
  • Practice Website: www.drleslieandpartners.com
  • Closing Date: July 27, 2025

Medical Receptionist -Part Time, Ibroxholm Medical Centre

  • Practice Code: 52109
  • Vacancy Details:

    Medical Receptionist – Part-Time
    Location: Southside of Glasgow
    Hours: 20 hours per week (must be flexible to cover sickness and annual leave)

  • We are a small, friendly GP practice located on the southside of Glasgow, looking to recruit a part-time Medical Receptionist to join our welcoming team.

    Key responsibilities include:

    • Greeting patients and handling enquiries in person and by telephone
    • Booking and managing appointments
    • Processing prescriptions and handling medical correspondence
    • General administrative tasks to support the smooth running of the practice

    Requirements:

    • Previous experience in a reception or administrative role is desirable but not essential – full training will be provided
    • Good communication and organisational skills
    • Ability to work as part of a team and provide flexible cover when needed

    If you are professional, approachable, and eager to contribute to patient care in a supportive environment, we’d love to hear from you.

    To apply, please send your CV to:
    Mairi Shaw, Practice Manager
    [email protected]

  • Closing Date: August 31, 2025